Cookie Policy

1. Introduction

Welcome to SereniSphere's Cookie Policy. This policy explains how SereniSphere ("we," "us," or "our") uses cookies and similar technologies on our website to enhance your experience, collect information about your usage, and improve our services.

By continuing to use our website, you consent to the use of cookies and similar technologies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience. Cookies allow the website to recognize your device and remember information about your visit, such as your preferences and settings.

2.1 Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.
  • Preference Cookies: These cookies allow the website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the performance and user experience of our site.
  • Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display relevant and engaging content tailored to the specific user's interests.

3. Specific Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function properly:

  • Session Cookie: Maintains your session and login status as you navigate through the site.
  • CSRF Token: Helps protect against Cross-Site Request Forgery attacks.

3.2 Preference Cookies

These cookies remember your preferences:

  • Language Preference: Remembers your preferred language setting.
  • Region Settings: Stores information about your regional preferences.

3.3 Analytics Cookies

We use these cookies to understand how visitors interact with our website:

  • Usage Statistics: Collects anonymous data about page views, session duration, and navigation patterns.
  • Performance Monitoring: Helps identify areas of the website that may need improvement.

3.4 Marketing Cookies

These cookies help us with marketing efforts:

  • Conversion Tracking: Measures the effectiveness of our marketing campaigns.
  • Remarketing: Allows us to show you relevant content based on your previous interactions with our site.

4. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. These cookies enable:

  • Integration with social media platforms
  • Enhanced analytics and performance monitoring
  • Improved security features

Third parties may use these cookies to collect information about your online activities over time and across different websites.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually:

  • View existing cookies
  • Allow or block all cookies
  • Set preferences for specific websites
  • Delete cookies

For information on how to manage cookies in your web browser, please visit your browser's help documentation.

Please note that disabling certain cookies may affect the functionality of our website and your ability to access certain features.

6. Similar Technologies

In addition to cookies, we may use other technologies to enhance your browsing experience:

6.1 Web Beacons

Small transparent image files used to monitor your journey through a single website or across websites. They can track when you open emails we send you and which website pages you visit.

6.2 Local Storage

Similar to cookies but with greater capacity and no expiration date. Local storage helps improve performance and reduces network traffic.

6.3 Pixels

Small code snippets that allow us and our partners to set cookies and collect information about your online activities.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to check this page periodically for any updates.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]

Phone: (437) 555-8721

Address: Toronto, Ontario, Canada